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This talk is part of the LEAD Seminar of May 31st. Check out the full program here »

Behavioral change is (not) about you

By Andrea Clasquin & Evelyn van Kelle

Behavioral change and Transformation are two concepts that are very often linked to each other. It seems that no transformation project can succeed without a necessary change in behavior and/or mindset. When a company starts a transformation, you’ll probably see all-hands sessions where leaders and change ambassadors communicate the importance of organizational and team alignment and, adopting a new mindset and values. The introduction of new tools and practices should enable the desired behavioral change. The new values on beautiful posters on the walls in the office. Leaders and managers emphasize the why of the transformation in impressive speeches. And then... nothing. No behavioral change, no transformation.

One of the reasons many transformations fail is because there’s not nearly enough focus on the crucial link: human behavior. Very often, we try to oversimplify complex behaviors like resistance and transformational leadership by using them as container concepts that are free for interpretation. Behavior is complex, hard to define, and should always be linked to results. Spoiler alert: better communication, openness, transparency, and proactiveness are not behaviors.

In this talk, Evelyn and Andrea will discuss why behavioral change is not only about you - as a leader - but mainly about individual performers. Along with several other common leadership pitfalls, they will unravel the complexity of behavioral change. They will provide insights into what you can do to change the environment in order to enable performers to show desired behavior and achieve results.

About Evelyn van Kelle

Trying to make sense of the socio-technical mashup that is called software development
Evelyn van Kelle is a strategic software delivery consultant, with experience in coaching, advising, and guiding organisations and teams in designing socio-technical systems. Her Master's degree in social sciences brings new and valuable perspectives when it comes to optimizing both delivery- and team processes.
Being a firm believer of context shaping meaning, she is focused on understanding company- and team culture before anything else. Finding the actual problem to solve and adding business value are starting points in her work. Evelyn is convinced that we need a shared sense of reality including shared values, goals, and language in order to perform best as a team. She is curious, driven and pragmatic. "Continuous improvement is better than delayed perfection" describes her line of reasoning.

Besides her daily work, she has a predilection for books and linguistics and highly appreciates good food.

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